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Does the building have heating and cooling?
We have installed a new HVAC system.
It will run accordingly for temperature control.
Will you have a security system in place?
We do have a security system in place that is running 24 hours. (Cameras and video)
Will someone be at the mall while open?
There will be someone at the mall during ALL open hours.
It will never be unattended.
How will you mark/tag all of the items for an efficient check out?
We have an innovative and updated tagging system by using a bar code scanner.
Each Vendor will be emailed a link to make their own bar codes and track their own inventory.
When/How do Vendors get paid?
Vendors will get paid via check of their monthly sales- on the 5th of the following month.
A check will be issued from Cedar Hills Mall and can be picked up at the mall.
Will my booth rental be taken from my sales profit?
Booth rental will not be taken from your sale profits.
All booth rental fees will be paid through a separate transaction.
Will I get my full profit of my sales?
Cedar Hills Mall will acquire 10% from your monthly sales.
This helps us run our staffing, security system, billing, etc.
What payment system are you using?
Square is our POS system with a bar code scanning system.
How will I know how to tag my items and keep track of my inventory?
Rose Consign Connect is the software program used for tagging & inventory.
This will be used to easily track inventory and sales.
Will you provide updates on low stock?
Yes, that is a part of our job for you.
When items become low, we will definitely reach out via text message, phone, or email, along with pictures, to ensure you keep a stocked booth at all times.
How will you advertise?
We have different platforms of social media.
Including but not limited to, Facebook, Instagram, and TikTok, as well as our website.
There will be a marketing flag placed outside of our building to also help promote business.
We have a large mural painted on the outside of the building for passers-by to want to stop in!
We have a Social Media Specialists that will help promote the Mall, your booths, our events, sales, our "feature" table, and much more.
Is there adequate parking for vendors and customers?
Yes, parking is currently a work in progress.
There will be designated Cedar Hills Mall parking to the south, with parking spots.
There is also parking on the west side of the building with side street entry.
Is there adequate lighting inside and outside of the mall?
Yes.
There is both natural light and many interior lights placed to ensure the brightness in our mall. Windows in the front and back of the mall, as well as a full glass garage door in the front of the mall.
We have 13 chandeliers, as well as fluorescent lights, inside, and 4 large goose-neck lights on the front exterior along with wrapped lighting around the perimeter.
Is the mall going to look like a commercial building?
No!
Our mall will be aesthetically pleasing.
Our staff will keep up with the cleaning and organizing of the mall.
We will have soft music playing via a sound system.
We will have seasonal wax melts running to display wonderful scents.
How and when are vendors able to change out their booth/stock?
Vendors are able to service their booth space Monday through Saturday.
Vendors may schedule times before & after hours, if needed, to restock.
We will do a quarterly rehaul on a Sunday in order to give plenty of uninterrupted time to "redo" booth spaces.
Refund/Exchange policy
All sales are final!
This is stated, at the register(s). Please make sure ALL inventory has been checked prior to bringing into the Mall.
We have dressing room(s) for customers to try on clothes, ensuring they fit and they like them.
Do you have events planned?
We do have lots of events and the best way to check out what we have planned is on our website under the events tab or on facebook under events.