Frequently Asked Questions:

Does the building have heating and cooling?

  • We have installed a new HVAC system.

  • It will run accordingly for temperature control.

Will you have a security system in place?

  • We do have a security system in place that is running 24 hours. (Cameras and video)

Will someone be at the mall while open?

  • There will be someone at the mall during ALL open hours.

  • It will never be unattended.

How will you mark/tag all of the items for an efficient check out?

  • We have an innovative and updated tagging system by using a bar code scanner.

  • Each Vendor will be emailed a link to make their own bar codes and track their own inventory.

When/How do Vendors get paid?

  • Vendors will get paid via check of their monthly sales- on the 5th of the following month.

  • A check will be issued from Cedar Hills Mall and can be picked up at the mall.

Will my booth rental be taken from my sales profit?

  • Booth rental will not be taken from your sale profits.

  • All booth rental fees will be paid through a separate transaction.

Will I get my full profit of my sales?

  • Cedar Hills Mall will acquire 10% from your monthly sales.

  • This helps us run our staffing, security system, billing, etc.

What payment system are you using?

  • Square is our POS system with a bar code scanning system.

How will I know how to tag my items and keep track of my inventory?

  • Rose Consign Connect is the software program used for tagging & inventory.

  • This will be used to easily track inventory and sales.

Will you provide updates on low stock?

  • Yes, that is a part of our job for you.

  • When items become low, we will definitely reach out via text message, phone, or email, along with pictures, to ensure you keep a stocked booth at all times.

How will you advertise?

  • We have different platforms of social media.

  • Including but not limited to, Facebook, Instagram, and TikTok, as well as our website.

  • There will be a marketing flag placed outside of our building to also help promote business.

  • We have a large mural painted on the outside of the building for passers-by to want to stop in!

  • We have a Social Media Specialists that will help promote the Mall, your booths, our events, sales, our "feature" table, and much more.

Is there adequate parking for vendors and customers?

  • Yes, parking is currently a work in progress.

  • There will be designated Cedar Hills Mall parking to the south, with parking spots.

  • There is also parking on the west side of the building with side street entry.

Is there adequate lighting inside and outside of the mall?

  • Yes.

  • There is both natural light and many interior lights placed to ensure the brightness in our mall. Windows in the front and back of the mall, as well as a full glass garage door in the front of the mall.

  • We have 13 chandeliers, as well as fluorescent lights, inside, and 4 large goose-neck lights on the front exterior along with wrapped lighting around the perimeter.

Is the mall going to look like a commercial building?

  • No!

  • Our mall will be aesthetically pleasing.

  • Our staff will keep up with the cleaning and organizing of the mall.

  • We will have soft music playing via a sound system.

  • We will have seasonal wax melts running to display wonderful scents.

How and when are vendors able to change out their booth/stock?

  • Vendors are able to service their booth space Monday through Saturday.

  • Vendors may schedule times before & after hours, if needed, to restock.

  • We will do a quarterly rehaul on a Sunday in order to give plenty of uninterrupted time to "redo" booth spaces.

Refund/Exchange policy

  • All sales are final!

  • This is stated, at the register(s). Please make sure ALL inventory has been checked prior to bringing into the Mall.

  • We have dressing room(s) for customers to try on clothes, ensuring they fit and they like them.

Do you have events planned?

  • We do have lots of events and the best way to check out what we have planned is on our website under the events tab or on facebook under events.